Why Use an Independent Long Distance Agent?

Answer: Service, Service, Service, Service and Price.

Why you need an INDEPENDENT LONG DISTANCE AGENT. Today almost every business in America gets at least one call a week from a long distance company promising to save them money. Who do you believe? Sprint can save you 20% from your MCI bill, AT&T can save you 30% from your Sprint bill and MCI can save you 30% from your Sprint and AT&T bills. As you have probably figured out each carrier has numerous programs that you can be billed on. Higher rates are charged to customers that have shown no signs of switching carriers (loyal customers) and low rates for competitive situations.

In an effort to maximize profits, long distance carriers make billing complicated so it will be difficult to tell what you are actually paying per minute. Once you sign up with a carrier what happens to your rate? Rates always go up. What additional surcharges, fees or even taxes do long distance carriers add to your bill? Is it a coincidence that when mistakes are found that 98% of the time they are in favor of the long distance provider? By using a long distance agent you have someone that can keep you informed and protected from the gimmicks that long distance carriers use.

In most cases when a business or individual needs insurance they contact an independent insurance agent who will bring them up to date on all the current programs and will advise their clients on how they can maximize their dollar. An independent long distance agent can show you what all your telecommunication options are. Our agency represents 14 different carriers and resellers. Each carrier has it's own strengths and weaknesses.

It is important to understand how independent long distance agents are compensated versus direct sales or telemarketing rooms. Independent agents earn a small residual commission each month based on the callers' volume. Carrier direct sales and telemarking rooms are paid a bonus when someone signs up for service and extras if they sign at a high rate or long term. As you can see an independent agent has your long term best interest in mind when a carrier is recommended to you.

The real advantage of using an independent agent is not in securing the best rate, rather the increased level of customer service. By using an agent you have a real person to talk to that is familiar with your account, not just the customer service department, where you are put on hold forever. With all the recent telecommunications changes you have someone that can keep you informed, because they have a vested interest in your continued success.

Return to Home Page